I was visiting a lot of webpages, researching information on various companies. I was at the website www.waldecks.com (an office-supply store) and clicked on one of the links from the homepage, and _presto_! Suddenly my computer's connection to the internet is blocked, and the ZoneAlarm tray icon is replaced by an X!
I reboot the computer, and still have the same problem: ZoneAlarm antivirus is disabled, and the option to reactivate it is greyed out. And I still have no connection to the internet. And now when I go into the ZoneAlarm window, I see red text warning me ominously, "System Error: Please Reboot."
However, my other computer (which runs Linux) has no problem accessing the internet, and it can still access files through my network on the computer that's having the problem.
ZoneLabs' tech support line is closed on weekends (and it's pretty expensive!). Anybody have any idea what's going on here and what to do?
specifics: The system in question is a Gateway desktop computer running Windows XP Media Center Edition. 1GB of RAM, 180GB HD. I'm using ZoneAlarm Security Suite version 7.0.470.000.
Operating System:Windows XP Home Edition
Product Name:Other ZoneAlarm Product