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Thread: Cannot do wireless printing through laptop.

  1. #1
    bklynrickel Guest

    Default Cannot do wireless printing through laptop.

    could it be a ZA Free issue? If so, what would it be? I'm stumped at this point. All my printer driver software is installed correctly. It does not appear to be my AV. HELP please!

  2. #2
    naivemelody Guest

    Default Re: Cannot do wireless printing through laptop.

    Make sure your DNS and DHCP server IP's are in your Firewall's Trusted zone. Finding DNS and DCHP servers, etc

    1. Go to Run and type in command and hit 'ok', and in the command then type in ipconfig /all then press the enter key. In the returned data list will be a line DNS and DHCP Servers with the IP address(s) listed out to the side. Make sure there is a space between the ipconfig and the /all, and the font is the same (no capitals).
    2. In ZA on your machine on the Firewall, open the Zones tab, click Add and then select IP Address. Make sure the Zone is set to Trusted. Add the DNS IP(s) .
    3. Click OK and Apply. Then do the same for the DHCP server.
    4. The localhost ( must be listed as Trusted.
    5. The Generic Host Process (svchost.exe) as seen in the Zone Alarm's Program's list must have server rights for the Trusted Zone.
    Plus it must have both Trusted and Internet Access.

    Extra help is found at Guru Hoov site for the DNS/DHCP.<hr>Click here &gt;<hr>Click here &gt; - &quot;How to troubleshoot your home network&quot; - [ there are
    various articles that could be found in,, = has several &quot;how to's&quot; with slideshow/ images,
    which can further aid you ] &lt;&lt; { In this article, you may shut-off the firewall to see if it is the firewall's fault or not.}<hr>Right click ZA tray icon &gt; see &quot;Help&quot; = this is your User Guide - see chapters on 'Networking with Zonealarm security software' , Trouble Shooting &gt; sub &gt; Networking, and other related install/ setup/ configure info.<hr>You may also try to 'reset' wireless modem.<hr>Another point - have you got all the latest Vista printer drivers and software? Go to the companies website and check.<hr>Is your
    A*v*a-s-t web shield 'shut-off' ?? If there was a new
    A*v-*a-s-t upgrade, maybe you forgot to shut it off.<hr>

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