I'm having a problem with Adobe Photoshop Elements 6.0.
This is a Dell Windows XP Professional system, SP2, with a 3 GHz CPU and (recently installed) 4 GB of memory (I used to have just 1 GB).
I installed Elements 6.0
last October and used it successfully for several months.
Then I quit doing photo edits for awhile.
During the lag, I changed internet security suites from Norton to ZAISS.
Now, when I try to use Elements 6.0 to edit photos, it hangs when I try to go from the default edit mode to a different mode.
However, it works correctly, and doesn't
hang, on a newly created test ID on my system, which Adobe tech support suggested I set up.
Adobe tech support suggested that something about my preferences or permissions has become corrupted and needs to be reset to default status;
but they don't know what.
I don't remember whether I had the hang problems with Elements before I installed ZAISS.
I searched this forum for Photoshop Elements 6.0 but couldn't find anything conclusive.
In the ZA Program Control section, all the columns have green X's for both Photoshop Elements 6.0 and Photoshop Elements 6.0 (Editor).
Is there any special settings I need to be using for this program?
Are there any known problems with this program?
Operating System:Windows XP Pro
Product Name:ZoneAlarm Internet Security Suite