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Thread: Program entries still appear after removing AVG

  1. #1
    shortwave Guest

    Default Program entries still appear after removing AVG

    Hi there, This seems a bit strange. I have just changed from AVG 7.5 to **bleep**! 4.8.1169. No problems doing this except that there are 5 entries in ZA's program control which re-appear every time I re-boot, even though I keep removing them.

    The AVG uninstall cleaned all the files and folders out - I have used "Search" including hidden ones, so I guess there must be some references left in ZA.
    The full paths shown are:
    C:\Program Files\Grisoft\AVG Free\avgwb.dat
    C:\Program Files\Grisoft\AVG Free\avgw.exe
    C:\Program Files\Grisoft\AVG Free\avgcc.exe
    C:\Program Files\Grisoft\AVG Free\avgemc.exe
    C:\Program Files\Grisoft\AVG Free\avginet.exe

    There are a still a few registry entries left behind, but I am not going to start deleting them without a very good reason!

    Any suggestions?

    Regards.

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,292

    Default Re: Program entries still appear after removing AVG

    Hi!remove the entries from program control, shutdown ZA (right click ZA icon near the clock), wait 30-50 seconds, start ZA again (all programs --> ZA etc).Are they still there? if not, ZA did not shutdown properly and settings were not saved.if yes, your ZA settings are corrupted and will need a reset.To reset, do this:1.) Hold down the Ctrl and Shift keys together
    2.) Right click on the ZA icon near your clock
    3.) Choose 'Reset' from the box that comes up
    4.) Choose Yes on the Reset Settings dialog box
    5.) When prompted, choose OK to restart your system
    6.) Follow the on screen configuration prompts after rebootThe above only work on ZA 7.470.000 or later. If you are not on the latest version please update to it (choose clean install)Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    shortwave Guest

    Default Re: Program entries still appear after removing AVG

    Thanks, carried out a reset and problem solved.

    Regards.

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,292

    Default Re: Program entries still appear after removing AVG

    You're welcome!!Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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