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Thread: TruVector service is shut down

  1. #1
    rbusic Guest

    Default TruVector service is shut down

    This service is constantly shutting down.Whenever

  2. #2
    rbusic Guest

    Default Re: TruVector service is shut down

    Whenever I reboot, computer always brings up the New Network Wizard.
    I recently removed the wireless router that I'd been using for years.
    I did clean out the cache, thinking that might help.
    Any ideas?

  3. #3
    havermout Guest

    Default Re: TruVector service is shut down

    The same thing happens here. It started shortly after an automatic update earlier today. (found out in the logfile).

    Tried to reboot, but it shuts down again and again, seems to slow down my system as well. (vsmon.exe takes a lot of resources so now and then).


    Henk.

  4. #4
    rbusic Guest

    Default Re: TruVector service is shut down

    My problem started when our cable service was down in the area.
    I can start ZA, identify the new network found (internet), and ZA will run.
    Once I go the the internet, I'll get that message.
    The ZoneAlarm menu will say system error and wants me to reboot again.

  5. #5
    riceorony Guest

    Default Re: TruVector service is shut down

    I had the exact same problem about 2 months ago.

    I fixed the problem by reformatting the computer and starting from scratch (something I do usually 2ce a year anyways).

    Maybe you should try reinstalling the program.

    1.) Download the latest version from www.zonealarm.com and save it somewhere where you can remember it.
    2.) Unplug your computer from the internet (physically removing the wire)
    3.) Uninstall ZA
    4.) Reboot
    5.) Reinstall ZA using the file you saved on the desktop
    6.) Reboot
    7.) Check to make sure everything is running great and then replug in the cable/dsl wire

    I hope this works!

  6. #6
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,473

    Default Re: TruVector service is shut down


    <BLOCKQUOTE><HR>rbusic wrote:
    This service is constantly shutting down.Whenever
    <HR></BLOCKQUOTE> to the Zone Alarm User Forum..Please don't Jump to the Wrong conclusion if your Upgrade fails due to a TrueVector Error....http://forum.zonelabs.org/zonelabs/b...ssage.id=77245There are Over 60 Million Users of ZoneAlarm world Wide.. and Very Few People ever log onto a Support Forum to say how Great the Program is, This Forum exist to help the Few Users who encounter a problem and need to be guided in the right direction..The simplest procedure is to:1.Download the ZA 7.0.473installerpreferably with IE7 and no Download Manager/accelerator like Get-Right) (Click the Red Download Now Button)ZAFree http://download.zonelabs.com/bin/fre...seHistory.htmlZAP http://download.zonealarm.com/bin/fr...seHistory.html ZAAV http://download.zonealarm.com/bin/fr...seHistory.htmlZAAS http://download.zonealarm.com/bin/fr...seHistory.htmlZASS http://download.zonealarm.com/bin/fr...seHistory.html2. On your current ZA, UNcheck "Load ZA... at startup" (under Overview --&gt; Preferences tab)3. Reboot the Computer. So that vsmon.exe/TrueVector will be removed from Memory4. Install the new update (clean or upgrade) and Accept the default Setting, Auto-Learn Mode and Choose Trusted Zone, not Internet Zone..Here is a List of the Most common User problems..a.) The first thing a Hacker, Trojan or Virus tries to do if they infect your computer or gain access to your Computer, thru an Email Attachment or pop-up on a Website or user over-ridding the Security alerts by the firewall, is to shutdown, any Firewall, AV/AS.. That is why some users have problems updating ZoneAlarm or any other security program..vsmon.exe/TrueVector is the first thing that loads when your computer starts to boot up, the ZA tray Icon is just a Icon that loads later in the Boot-up process..and TrueVector /vsmon.exe is the last thing to shutdown when your computer shuts down to insure that your computer is always protected..That is why " if Load ZoneAlarm on startup in not Un-checked" and computer Rebooted, Truevector will stay in Memory and will not be removed during Install or Upgrade, in fact the install may fail because Truevector in an attempt to protect your computer will think that the New Install attempt to install a new version of Truevector may be a Hacker Attempting to shut down Truevector..That is why it is very Important to use the Un-Check "Start ZA on Startup" method so that a New Upgrade Copy of TrueVector/vsmon.exe can be installed..b.) some Computer Users think that if one Firewall and anti-Virus is good, two or three different ones running at the same time must be better?

    5.)- have you properly un-installed any previous firewall and/or anti-virus?? = this needs to be done - http://forums.zonelabs.org/zonelabs/...message.id=154. Most new pc/laptops come with pre-installed security software, which should be properly un-installed prior to installing any ZoneAlarm firewall product. <HR>

    Just One, Not Two -- Never use two software Firewalls at the same time. Completely uninstall one before installing another. Use the vendor's uninstall utility or if not available, use the Windows XP add/remove software tool in the control panel.<HR>Just One, Not Two -- Never use two anti-virus products at the same time. Completely uninstall one before installing another. Use the vendor's uninstall utility or if not available, use the Windows XP add/remove software tool in the control panel. 6.) NOTE: Make sure all of the following Programs have Trusted and Internet access (2 Green Check Marks):a.) All Microsoft and Windows Programs have Green Check marks for Trusted and Internet Access..b.) Generic Host Process for win32 Services (svchost.exe) also allow Trusted Server Rights (no Internet Server Rights)c.) IE Crash Detectiond.) Internet Explorer or FireFoxe.) Malicious Software Removal Toolf.) True Vector Service (If it is listed)g.) Zone Alarm Clienth.) Zone Alarm Updating Clienti.) Your Email Client needs Trusted, Internet accessand Send Mail all need Green check Marks..
    --------------------------------------------------------
    My XP SP3 :
    ZoneAlarm Security Suite version:7.0.473.000
    TrueVector version:7.0.473.000
    Driver version:7.0.473.000
    Anti-virus engine version:3
    Anti-virus SDK version:5.0.1.85
    Anti-virus signature DAT file version:952466938
    Anti-spyware engine version:5.0.189.0
    Anti-spyware signature DAT file version:01.200805.4035
    AntiSpam version:5.0.6.8903
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  7. #7
    rbusic Guest

    Default Re: TruVector service is shut down

    I had been running on version ZASS 70.470, so I upgraded to 70.473.
    I have Windows XP Prof and on IE 7.0.5730.11.
    After the update(I rebooted), the new network wizard came up, I replied with the internet zone.
    I couldn't get
    to the internet (not even a page not found....just connecting msg).
    I rebooted again, this time, everything seems to work.
    ????
    Thanks for your reply!
    I didn't know that there was another update available.
    I usually get notified.

  8. #8
    hammernu Guest

    Default Re: TruVector service is shut down

    If you're behind a router, you should add your new network to the Trusted zone.

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