I am recovering from some corruption in my Windows XP OS on a Lenovo laptop. This required reverting the laptop to factory settings (after MUCH tech support fiddling with my computer) and am reinstalling all of my apps. There are many apps to reinstall, and I've been working for 4 days straight, and am almost done - finally. This is an experience I do NOT want to repeat.
Both Microsoft and Lenovo T/S told me that ZoneAlarm is often involved in such issues and that I shouldn't run it. In fact, one of the first tings both support groups did was to completely uninstall my ZoneAlarm. (I had reinstalled it after Microsoft did their thing, and then Lenovo made me uninstall it again.)
They recommended the following:
1) Rely on my router firewall
2) If I really insist on having a software firewall, use the built-in Windows XP firewall
3) Use AVG free antivirus
4) Use Spybot Search & Destroy for spyware detection.
Can they be right in blaming ZoneAlarm Internet Security Suite for interfering too much in the OS?
I've been using ZoneAlarm for about 2 years now and have been very happy with it. I have a 20year subscription that's just started, but I'm a little worried about reinstalling it after the warnings from those tech support guys.
Are they full of it? Or are they right?
Operating System:Windows XP Pro
Product Name:ZoneAlarm Internet Security Suite