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Thread: Reinstall Error

  1. #1
    clhanssen Guest

    Default Reinstall Error

    I am getting this:
    How do I prevent that from happening?

    Operating System:Windows XP Pro
    Software Version:
    Product Name:

  2. #2
    Join Date
    Jun 2006
    The 3rd Coast - South Central Texas

    Default Re: Reinstall Error

    <BLOCKQUOTE><HR>CLHanssen wrote:
    I am getting this: do I prevent that from happening?

    Operating System:Windows XP Pro
    Software Version:
    Product Name:

    <HR></BLOCKQUOTE>The Graphic was to Fuzzy for me to read.. But I got the idea..Here are two solutions that may correct your ZA Security Suite problemA.) ZA has incorparated a new way to Reset DataBase files so users don't need to go into Safe mode.

    To repair this problem, please follow the steps below. Please note that
    this will remove your program permission settings (so you may want to make
    note of them), but re-establishing them is a simple process.

    1.) Hold down the Ctrl and Shift keys together
    2.) Right click on the ZA icon near your clock in the system tray lower right corner
    3.) Choose 'Reset' from the box that comes up
    4.) Choose Yes on the Reset Settings dialog box
    5.) When prompted, choose OK to restart your system
    6.) Follow the on screen configuration prompts after rebootor

    B.) Probably the best is to have a full manual remove of ZASS and reinstall. post back with your progress report..--------------------------------------------------------
    My XP SP3 :
    ZoneAlarm Security Suite version:7.0.473.000
    TrueVector version:7.0.473.000
    Driver version:7.0.473.000
    Anti-virus engine version:3
    Anti-virus SDK version:
    Anti-virus signature DAT file version:954820825
    Anti-spyware engine version:
    Anti-spyware signature DAT file version:01.200807.4215
    AntiSpam version:
    ZoneAlarm® Extreme Security

    Click here for ZA Support
    Monday-Saturday 24 Hours Pacific Time
    Closed Sundays and Holidays

  3. #3
    clhanssen Guest

    Default Re: Reinstall Error

    I got that message when I install Zone Alarm not after I installed it.

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