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Thread: Balloons in the systray, open windows while scanning

  1. #1
    dbellevue Guest

    Default Balloons in the systray, open windows while scanning

    I've about had it with Zone Alarm. When ever the system scans, it opens the ZoneAlarm window and sometimes (more recently) and empty ballon in from the systray. The windows won't close, and the balloons are empty... and they won't close either. My machine continues to function, but all this **bleep** on the screen is in the way of other stuff. Help??
    Thanks.

    Operating System:Windows XP Pro
    Software Version:7.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Dec 2005
    Posts
    9,056

    Default Re: Balloons in the systray, open windows while scanning

    Contact Technical Support, free support by email:

    https://www.zonealarm.com/store/cont...ch_support.jsp

    Oldsod.
    Best regards.
    oldsod

  3. #3
    dbellevue Guest

    Default Re: Balloons in the systray, open windows while scanning

    Ticket 652180 opened on 7/23. No reply yet....

  4. #4
    Join Date
    Dec 2005
    Posts
    9,056

    Default Re: Balloons in the systray, open windows while scanning

    It will come.
    4-5 businnes days to send an ancknowledgement and then process the issue.
    Oldsod.
    Best regards.
    oldsod

  5. #5
    dbellevue Guest

    Default Re: Balloons in the systray, open windows while scanning

    not sure, but I think 4-5 days have passed. still no word (no acknowledgement, nothing, nada, zero, zilch, rien). still having the same problem.

  6. #6
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: Balloons in the systray, open windows while scanning


    <BLOCKQUOTE><HR>dbellevue wrote:
    not sure, but I think 4-5 days have passed. still no word (no acknowledgement, nothing, nada, zero, zilch, rien). still having the same problem.
    <HR></BLOCKQUOTE>Thank you for your Feedback..Sometime Tech Support gets very Busy, Since you received a Case Number, I would Reply to the Email with your case Number, as State your problem again, make sure to leave the Subject line in the Email as is..--------------------------------------------There are Over 60 Million Users of ZoneAlarm world Wide.. and Very Few People ever log onto a Support Forum to say how Great the Program is, This User Forum exist to help the Few Users who encounter a problem and need to be guided in the right direction by Other more Experienced Users..
    ZA Tech Support and Custmer Service do notRead this Forum..There two Seperate Web-links for those two services..Customer Service www.zonealarm.com/csform or Click on the Customer Service Icon at the Bottom of this Message..ZA Tech Support (Requires Valid ZA License Key) www.zonealarm.com/tsform
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  7. #7
    dbellevue Guest

    Default Re: Balloons in the systray, open windows while scanning

    How busy can they be? It's been almost 2 months. Think I might start shopping for new software...
    Anyone listening?

  8. #8
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: Balloons in the systray, open windows while scanning

    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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