Hi - I don't know if this is in the correct forum but here goes. I have just installed the full ZA Suite. Everything went well but I am confused by the handling of Junk and Spam in Outlook 2003. I have a Junk E-mail folder and a ZoneAlarm Junk folder. Nothing ever goes to the ZA folder only the Junk E-mail folder. Lots of spam doesn't get picked up at all although it is clearly spam. When I press junk it does nothing and as they always change their junk email addresses this seems like a waste of time. I expect if I press Junk it should automatically be moved to the Junk folder. It does nothing. I can block an email but what is the point when they keep changing the sending address? What does the block company do? Does it block the domain address and if so why not. I have gone through the help but I can't find an answer to this. Anybody able to give me an understanding of this? The best way I can see is that any junk or spam rated emails go direct to the Junk folder. Any email I say is junk should also go automatically to the junk folder. I can then look at and delete all of them at once.
Operating System:Windows XP Pro
Product Name:ZoneAlarm Internet Security Suite