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Thread: [Solved] 403 > Reset ZA Database, Reboot..

  1. #1
    ermamoy Guest

    Default [Solved] 403 > Reset ZA Database, Reboot..

    After I installed the update every time I try to down load some thing I get the 403 forbidden I also can't run videos. If I shut Zone Alarm off I don't have any problems but I don't like running with it off. Is there something I can do?Thank you for your help, Erma

    Operating System:Windows XP Pro
    Software Version:7.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    hammernu Guest

    Default Re: 403

    Set all your Privacy settings to Off, then try again.

    If that doesn't work, you will need to do a database reset:
    1) Ctrl + Shift right-click on ZoneAlarm System Tray icon

    2) Click Reset in popup box

    3) Click Yes in Reset Settings dialog box

    4) Click OK when prompted to reboot

    5) Follow onscreen prompts after reboot

  3. #3
    ermamoy Guest

    Default Re: 403

    Thank you for your help, I did what you said had to do the reset and so far it's working.Again thank you

  4. #4
    hammernu Guest

    Default Re: 403

    You're welcome! Glad it worked.

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