When I double click on Windows Update, the screen comes up blank and the cursor "spins" but does nothing.
It cannot be closed or even minimized without using the task manager.
When I brought the computer to the Geek Squad, it worked fine in the store.
Back home, the problem returned.
When I shut off ZoneAlarm, and brought up the Windows Firewall, it worked again.
But it's not working now.
Could this be a ZoneAlarm issue?
Operating System:Windows Vista Home Premium
Software Version:7.1 (Vista)
Product Name:ZoneAlarm Pro