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Thread: Using ZoneAlarm with Ancestry.com

  1. #1
    smoochie Guest

    Default Using ZoneAlarm with Ancestry.com

    How can I set ZoneAlarm so it will allow me to view documents on Ancestry.com. For instance, I want to view a census record, the page says "loaded" and "done" but is blank. I must turn off ZoneAlarm then refresh the page to view the report. How can I resolve this issue? Any ideas?

    Operating System:Windows XP Home Edition
    Software Version:7.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    hammernu Guest

    Default Re: Using ZoneAlarm with Ancestry.com

    See what happens when you turn off all your Privacy settings.

  3. #3
    smoochie Guest

    Default Re: Using ZoneAlarm with Ancestry.com

    Sorry to say that did not work. I just shut ZoneAlarm down completely when I'm at Ancestry.com but that doesn't seem safe. Any other ideas??

  4. #4
    smoochie Guest

    Default Re: Using ZoneAlarm with Ancestry.com

    Well.... I tried again and VOILA! The census downloaded just as they should. I just had too many things blocked apparently. How I did it was to go offline, go to the ZoneAlarm privacy settings. Allow everything and hit apply this time. Go back online. Hopefully I won't have any unwanted intrusions. Thanks for the help.... *smoochie" in sw fla usa

  5. #5
    hammernu Guest

    Default Re: Using ZoneAlarm with Ancestry.com

    I'm happy to hear you got it fixed.

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