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Thread: Dell Photo AIO Printer 922 Won't Print After ZoneAlarm Install

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  1. #1
    risingtide Guest

    Default Dell Photo AIO Printer 922 Won't Print After ZoneAlarm Install

    Hello there.
    I've just installed ZoneAlarm (Free) 7.0.483 and now I cannot print using my Dell Photo AIO Printer 922. I was able to print a few days ago before the install. Also, when I shutdown ZoneAlarm completely I still can't print.

    More Details:
    I'm using Windows XP Pro SP3 with a Pentium IV.I have all the latest updates for my printer and windows.This printer is on a USB connection.
    Any ideas?
    Many thanks!!

    Operating System:Windows XP Pro
    Software Version:7.0
    Product Name:ZoneAlarm (Free)

  2. #2
    Join Date
    Apr 2004
    Location
    East Coast of Florida - Lightening/Shark Bite Capital of the World
    Posts
    2,477

    Default Re: Dell Photo AIO Printer 922 Won't Print After ZoneAlarm Install



    Hi,

    Welcome to the Forum!

    PLEASE go to the following threads as it may or may not solve your issue, THANKS.

    http://forum.zonelabs.org/zonelabs/b...ssage.id=25183

    http://forum.zonelabs.org/zonelabs/b...ssage.id=23445

    http://forum.zonelabs.org/zonelabs/b...ssage.id=25192

    PLEASE keep me posted on your results, THANKS.

    SlyFox
    "Politeness costs nothing and gains everything".

    Click here for ZA Support

    Avail. 24x7 - Excl. Holiday













  3. risingtide Guest

    Default Re: Dell Photo AIO Printer 922 Won't Print After ZoneAlarm Install

    Slyfox,
    Thanks for your reply!
    I've tried the solutions on all of these threads, but to no avail.
    Also, (I'm not sure if this matters or not) I tried uninstalling ZoneAlarm and my printer still won't work after the uninstall!
    :/
    Thanks for your help!

  4. #4
    Join Date
    Apr 2004
    Location
    East Coast of Florida - Lightening/Shark Bite Capital of the World
    Posts
    2,477

    Default Re: Dell Photo AIO Printer 922 Won't Print After ZoneAlarm Install

    Hi,Sorry that you are still having issues with ZA.When you uninstalled ZA, did you do the following? Choose clean install (when asked), just to be sure you start with fresh settings.If you did not, then your old settings are still there and they need to be removed first, then reinstalled ZA.PLEASE keep me posted on your results, Thanks.SlyFox
    "Politeness costs nothing and gains everything".

    Click here for ZA Support

    Avail. 24x7 - Excl. Holiday













  5. risingtide Guest

    Default Re: Dell Photo AIO Printer 922 Won't Print After ZoneAlarm Install

    Hmm.
    I actually don't remember having an option "Clean Install" when either installing or uninstalling ZoneAlarm.
    Is there something I would have to do to make that option appear?

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