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Thread: Gmail

  1. #1
    ddcarper Guest

    Default Gmail

    Hello,I use gmail and cannot get any attachments to open such as word or adobe.
    Message says 'Not authorized to view page' HTTP Error 403- Forbidden.I have zonealarm set on default and
    have tried turning off Inbound email security and that doesn't seem to work.Can someone help me.Thanksoh...this has happened from day one.
    I've just used another computer at work to download attachments.
    I would like to stop using the work computer and just use mine.


    Operating System:Windows XP Home Edition
    Software Version:
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Apr 2004
    Location
    East Coast of Florida - Lightening/Shark Bite Capital of the World
    Posts
    2,477

    Default Re: Gmail



    Hi,

    Welcome to the Forum!

    When you download anything, you need to turn off the Mobile Code Control under the Privacy tab and REMEMBER to turn the Mobile Code Control BACK ON, after you are done downloading. Hope this info has helped you.

    Thank you for your time and have a nice day!

    SlyFox
    "Politeness costs nothing and gains everything".

    Click here for ZA Support

    Avail. 24x7 - Excl. Holiday













  3. ddcarper Guest

    Default Re: Gmail

    SlyFox,The Mobile Code Control was already turned off (zone default).
    Attachments still don't download.


  4. #4
    Join Date
    Apr 2004
    Location
    East Coast of Florida - Lightening/Shark Bite Capital of the World
    Posts
    2,477

    Default Re: Gmail

    Have you tried to reset your settings?
    Maybe there is a problem and your reset to default is not kept.

    This way:

    1.) Hold down the Ctrl and Shift keys together
    2.) Right click on the ZA icon near your clock
    3.) Choose 'Reset' from the box that comes up
    4.) Choose Yes on the Reset Settings dialog box
    5.) When prompted, choose OK to restart your system
    6.) Follow the on screen configuration prompts after rebootPLEASE keep me posted on your results, Thanks.SlyFox
    "Politeness costs nothing and gains everything".

    Click here for ZA Support

    Avail. 24x7 - Excl. Holiday













  5. ddcarper Guest

    Default Re: Gmail

    SlyFox,That did the trick.Thank you greatly for your help!!
    I've been getting so frustrated trying to figure this out.Now I can download my attachments.THANKS!

  6. #6
    Join Date
    Apr 2004
    Location
    East Coast of Florida - Lightening/Shark Bite Capital of the World
    Posts
    2,477

    Default Re: Gmail

    Hi,Thank You Very Much for posting back and I am very happy your issue has been solved.Have a Great Day or Evening!SlyFox
    "Politeness costs nothing and gains everything".

    Click here for ZA Support

    Avail. 24x7 - Excl. Holiday













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