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Thread: ZA(ISS) no longer indicating active programs after 80 020 000 update

  1. #1
    flybane Guest

    Default ZA(ISS) no longer indicating active programs after 80 020 000 update

    Hi,

    Just updated to the version 8 on XP, and now I no longer get the green dots showing which of my programs are active!

    I also had a svchost.exe memory leak issue on startup, and when I ended the process, the green dots came back. I got my computer patched for the memory leak issue and then got a startup without the memory leak, but the dots were gone again. But... they came back after I ended the svchost.exe instance using the most memory.

    Anyone have an idea what is going on?

    Operating System:Windows XP Home Edition
    Software Version:8.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,291

    Default Re: ZA(ISS) no longer indicating active programs after 80 020 000 update

    Hi!
    probably a corrupted install of ZA8 or some conflicts with other security tools installed (do you have any?).

    First you could try to reset the ZA settings, this way:

    1.) Hold down the Ctrl and Shift keys together
    2.) Right click on the ZA icon near your clock
    3.) Choose 'Reset' from the box that comes up
    4.) Choose Yes on the Reset Settings dialog box
    5.) When prompted, choose OK to restart your system
    6.) Follow the on screen configuration prompts after reboot

    If the above fails try to completely remove ZA and reinstall. See here:
    http://www2.nohold.net/noHoldCust542...n_install.html
    (remember to remove all folders detailed at the end of the document and keep note of the license key)

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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