Results 1 to 6 of 6

Thread: ZL Customer Care Contact e-mail address?

Hybrid View

  1. #1
    barneymcgrew Guest

    Default ZL Customer Care Contact e-mail address?

    Hello
    I'm trying to e-mail ZL customer support using "customercare@zonealarm.com" but they are bouncing after multiple delivery attempts. I've tried 3 times in the last 36 hours. Anybody else having this problem? Is there another e-mail address to try? (I'm in the UK and I don't really want to have to phone them)
    Thanks.

    Operating System:Windows XP Pro
    Software Version:8.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,288

    Default Re: ZL Customer Care Contact e-mail address?

    Hi!
    ZA customer support: www.zonealarm.com/csform
    ZA technical support: www.zonealarm.com/tsform

    Use Internet Explorer and check your SPAM folders (ZA reply are often marked as SPAM).

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    barneymcgrew Guest

    Default Re: ZL Customer Care Contact e-mail address?

    Thanks for that. I don't think it's a spam problem as it wasn't getting as far as that (i.e. a reply back to me). My messages were being rejected by ZoneLabs mail servers for whatever reason.
    Anyway, I've now used the contact form on the link you supplied, so hopefully that will work.
    Cheers.

    Message Edited by BarneyMcgrew on 09-09-2008 06:07 AM

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,288

    Default Re: ZL Customer Care Contact e-mail address?

    Hi!
    I mean the spam issue happens after you have submitted the request via the form.
    So if you have not received a confirmation by e-mail of your submission (within 5 to 20 minutes) then check the SPAM.

    Thanks.

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    barneymcgrew Guest

    Default Re: ZL Customer Care Contact e-mail address?

    Oh OK thanks.
    I've added zonealarm.com to my whitelist just in case.
    Thanks again.

  6. #6
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,464

    Default Re: ZL Customer Care Contact e-mail address?


    <BLOCKQUOTE><HR>BarneyMcgrew wrote:
    Oh OK thanks.
    I've added zonealarm.com to my whitelist just in case.
    Thanks again.
    <HR></BLOCKQUOTE>add zonelabs dot com also
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •