8.0.020.000 is a mess as most of us already know. I uninstalled that and loaded 8.0.015.000. Much better but not perfect like the previous 7.0 version. I'm still awaiting a response from tech support but I imagine they are swamped with a large volume of problem cases. Hopefully this will be resolved soon.

Operating System:Windows XP Pro
Software Version:7.0
Product Name:ZoneAlarm Internet Security Suite