I have been running ZA internet security suite version 7.0.483 without any problems until recently.
I tried to manually scan my system and when I clicked on update I was prompted for a password, as usual.
when I entered my password it would not validate.
I remember my password but it's not accepting it.
Then I noticed that the firewall is turned off.
I can't turn it on because it's prompting me for the password.
I can't do anything with the product including uninstalling it because of the password issue.

I am not sure what to do at this point.
Any suggestions?

Operating System:Windows XP Home Edition
Product Name:ZoneAlarm Internet Security Suite