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Thread: Extra ZA License

  1. #1
    cyberjunkie Guest

    Default Extra ZA License

    Hello,

    I had two different ZA licenses for two computers on one account, both subscribed on different dates and for different lengths.

    A couple days ago, I "retired" the older computer and will probably hand it down, sell it, or recycle that computer.

    So my question is: What can I do with the other ZA license that will probably be inactive? ... can I get a prorated refund? ... can I choose which licence to refund, that is between the shorter one (of one year) and the other one (of almost two years)?

    Any advice or suggestions?

    Thanks,
    CJ

    Operating System:Windows XP Home Edition
    Software Version:7.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,287

    Default Re: Extra ZA License

    Hi!The best is to contact ZA customer support: www.zonealarm.com/csform I don't think there is a 'prorated refund' but you never know...Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,464

    Default Re: Extra ZA License

    Welcome to the Zone Alarm User Forum..This User Forum exist to help the Few Users who encounter a problem and need to be guided in the right direction by Other more Experienced Users..
    ZoneAlarm Tech Support and Customer Service do notRead this Forum..There are two Seperate Web-links for those two services..Customer Service www.zonealarm.com/csform or Click on the Customer Service Icon at the Bottom of this Message..
    Last edited by GeorgeV; January 7th, 2013 at 05:34 PM.
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  4. #4
    cyberjunkie Guest

    Default Re: Extra ZA License

    I'll contact Customer Service. Hopefully, they'll understand. =)

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