After installing the most recent upgrade package (zaSuiteSetup_80_020_000_en), my system (XP-Pro) freezes every time I leave it idle long enough for it to switch into screensaver mode.
It's impossible to get back into the system, except by doing a hard reset.
This happens whether I'm logged into a user account or whether I'm just at the login screen.
I have to reset.
When I try to get back into the system from the screensaver when in a user account, the screen usually just clears to a blank screen.
When the screensaver has kicked in from the login screen, when I try to get back, the login screen comes up, and the pointer responds to the mouse, but the it's not possible to get the system even to bring up the account login prompts.
It's completely unresponsive.
This doesn't happen from time to time, it happens whenever I leave the machine idle long enough for the screensaver to come up.
I tried searching the forum, but I must have been using the wrong search terms, because I didn't find anything.
Thanks for your help!
Operating System:Windows XP Pro
Product Name:ZoneAlarm Internet Security Suite