Results 1 to 3 of 3

Thread: Fed up with high CPU issues??

  1. #1
    hemmickreef Guest

    Default Fed up with high CPU issues??

    Firstly.....I have been using ZA for a couple of years now and
    have found Zone Alarm Internet Security Suite to be a relatively easy and effective solution for protecting my computer. I like
    the using the software
    but.........
    I have spent the last several days (patiently)
    trying to sort out the vsmon.exe high CPU problem with Zone Alarm Internet Security Suite ( since V8 update).
    I don't have
    any more time for this now and have become totally frustrated with the problem.


    It is causing my computer to slow down to an unusable pace, which just randomly starts?
    I have
    followed the suggestions sent via support (without success), and tried other fix suggestions given in this forum.
    I have uninstalled (the one including "clean" in the target) serveral times, installed several times and have finally removed it completely and replaced it with the Kaspersky demo, for now ,to get some kind of protection on my computer.
    Where do I go from here............I can't spend any more time in virtual screwdriver mode trying to fix an issue that should be made as an update - I have paid for this software to work
    in the background, protecting my computer without having to solve this sort of problem myself.
    I do expect some software issues though, which I have experienced in seven years of using computers in my work, but there comes a point when it gets out of hand!
    Yes I am frustrated when I have to get on with work.
    Maybe I am posting to give it one more chance before moving to new grounds..........anybody?



    Operating System:Windows XP Home Edition
    Software Version:8.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    ssri Guest

    Default Re: Fed up with high CPU issues??

    See this post. Check whether it helps. It worked for me. Since then, it is running smoothly....

    http://forums.zonealarm.org/zonelabs...ssage.id=52402

    SSri

  3. #3
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,471

    Default Re: Fed up with high CPU issues??

    <BLOCKQUOTE><HR>hemmickreef wrote:
    Firstly.....I have been using ZA for a couple of years now andhave found Zone Alarm Internet Security Suite to be a relatively easy and effective solution for protecting my computer. I likethe using the softwarebut.........IOperating System:Windows XP Home Edition
    Software Version:8.0
    Product Name:ZoneAlarm Internet Security Suite

    <HR></BLOCKQUOTE> Welcome to the Zone Alarm User Forum..VERY IMPORTANT: Please Report the details of your Problem Directly to ZA Tech Support for FREE at www.zonealarm.com/tsform (preferably withIE Browser)The more Users that Report this high CPU issues or Slow Shut Down problem directly to Tech Support, with their Details and what they did to try and resolve the issue, the Sooner Tech support will find a FIX for the problem..Tech Support may ask for your ZA Log Files, and tell you how to do that..-------------------------I Suggest going back to ZASS Version 7.0.483.000Until the Developers come up with a Fix..Go to the following Forum Link and follow the Instructions..http://forum.zonelabs.org/zonelabs/b....id=14945#M184
    Last edited by GeorgeV; January 7th, 2013 at 05:40 PM.
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •