Hi, I just bought a new printer from hp.
I have spent 1 1/2 days online chatting with them about why certain features on my printer won't work.
They told me that it's because of my firewalls.
Here are the following things they told me I needed to add to the trusted zone of my firewalls:
hpqkygrp.exe , located in the C:\program files\HP\digital imaging\bin directory.
hpqscnvw.exe , located in the C:\program files\HP\digital imaging\bin directory.
hpzipm12.exe , located in the C:\windows\system32 directory.
hpzinw12.exe , located in the C:\windows\system32 directory.
hpqtra08.exe , located in the C:\program files\HP\digital imaging\bin directory.
hpqthb08.exe , located in the C:\program files\HP\digital imaging\bin directory.NOTE: Some of these files might not be present on the computer.

UDP ports: 161, 427, and 137
TCP ports: 9220, 9500, and 9290
Any idea how I do that?

Operating System:Windows Vista Home Premium
Software Version:7.1 (Vista)
Product Name:ZoneAlarm Internet Security Suite