Time to renew my ZoneAlarm Pro license. For the first time since ver 3 I have to think twice.
Of the two most intractable problems I ve experienced in version after version, the one that has finally begun interfering with my work is the continual corruption of my hard drive.
I m on WinXP SP2 (I uninstalled SP3) and this is my third hard drive in a year trying to stop this problem.
Every time I restart my system, chkdsk /F is set to run. When I check my drive during the day, running chkdsk from Windows, it s always the same problem. There is always a file or an index entry that s corrupted and the file or entry is always BACKUP.RDB.
I have /clean uninstalled and reinstalled various versions of ZAPro a huge number of times. I have reformatted my drives a number of times and finally replaced my hard drive three times this year because after awhile chkdsk /R doesn t even fix it. In doing so, I have reinstalled WinXP from scratch at least twice and once I tried the Repair Console. Surface scans and a battery of diagnostics show the disks are always in perfect shape. But within a couple of days programs start to object and stop and I need to run chkdsk and sure enough: It comes down to the entries from ZoneAlarm Pro.
I used Norton Partition Magic 8.0 to fix the problems several times and to reformat when it couldn t fix them but finally, on my latest HD, Norton says there s a Partition Table Error and won t run. So I reformatted from scratch and within a day an error in the index occurs, chkdsk erases the index for BACKUP.RDB and suggests I run chkdsk /F at next startup. And here we go again.
I wonder if this is related, from the very first installation a long time ago, I know that I have always gotten this warning in the EVENT VIEWER/APPLICATIONS:
EVENT ID 4101
The content index filter for file "c:\windows\internet logs\zalog.txt" generated content data more than 8 times the file's size.
I'm not sure it was either in this forum or another or from tech support I learned this was supposedly an innocuous warning and could be ignored. I d been used to seeing it as a set of 8 entries on any given day. But as I was looking for the actual wording of the warning to write this, I found yesterday there were 41 instances of this Warning from CI about zalog.txt that took over my computer from 11am until around 12:30 pm. And after lunch there were another 41 warnings from around 3:30 to 4:30 and then in the evening there were another 8 warnings around 11:30pm.
Innocuous it may be but I can t help but think that this is part of this chkdsk problem and another problem that has recently been occurring where my computer resources are tied up and it won t respond to my input for several seconds.
I have requested tech support advice over the years and have been told to uninstall /clean and reinstall. I've looked for other people with the same problem in the forum. I think I may have posted once a very long while back. I ve never found a solution. For a few months, I was checking this year-old, unsolved thread: http://forums.zonealarm.org/zonelabs...ssage.id=17464
Finally, I posted to it in January hoping someone would pick up on it. Nothing.
I m almost embarrassed to post this because I feel like a newbie *****, but let me repeat, I have uninstalled /clean, deleted any last traces of ZAPro including INTERNET LOGS and run Registry Cleaners then reinstalled ZoneAlarm Pro and retrained it several times. I have reformatted my disk and reinstalled Windows and every program from scratch (in case I might be backing up a corrupted file or something.) In less than a day, chkdsk says it s deleting the Index Entry for BACKUP.RDB and I should run it with the F Switch at next startup.
What am I doing wrong or not doing that I should be? Why do I have this persistent problem with ZAPro why doesn t everyone have it?
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm Pro