Results 1 to 4 of 4

Thread: No Response at Windows Welcome / Login Screen

  1. #1
    rajeshk Guest

    Default No Response at Windows Welcome / Login Screen

    Hello,

    If I leave my PC unattended and come back to find the X Welcome screen. I normally would click on my username, so that I could type in my password. However, when I do this, nothing happens and pressing the keys does not make the PC respond.

    Pressing CTRL-ALT-DELETE, might make the PC response, but it takes a long time.

    I notice the only way to get a response within 5 seconds is to pull the ADSL cable out, so that the internet connection has been dropped.

    I don't know what is causing this problem, but I am wondering if Zonealarm is too busy doing stuff to let the focus go to the Welcome screen?. How do I find out what the PC was doing whilst unattended?

    Normally, I would run up Windows Task Manager and find out which program is hogging the PC, but is there a way I can find out....


    R.

    -----
    My system:
    Win XP Home XP2
    Athon XP 1500
    512MB
    QDI motherboard
    ZoneAlarm Security Suite version:8.0.020.000

    Operating System:Windows XP Home Edition
    Software Version:8.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,466

    Default Re: No Response at Windows Welcome / Login Screen


    <BLOCKQUOTE><HR>rajeshk wrote:
    Hello,

    If I leave my PC unattended and come back to find the X Welcome screen. I normally would click on my username, so that I could type in my password. However, when I do this, nothing happens and pressing the keys does not make the PC respond.

    Pressing CTRL-ALT-DELETE, might make the PC response, but it takes a long time.

    I notice the only way to get a response within 5 seconds is to pull the ADSL cable out, so that the internet connection has been dropped.

    I don't know what is causing this problem, but I am wondering if Zonealarm is too busy doing stuff to let the focus go to the Welcome screen?. How do I find out what the PC was doing whilst unattended?

    Normally, I would run up Windows Task Manager and find out which program is hogging the PC, but is there a way I can find out....


    R.

    -----
    My system:
    Win XP Home XP2
    Athon XP 1500
    512MB
    QDI motherboard
    ZoneAlarm Security Suite version:8.0.020.000

    Operating System:Windows XP Home Edition
    Software Version:8.0
    Product Name:ZoneAlarm Internet Security Suite

    <HR></BLOCKQUOTE>Hello, to the Zone Alarm User Forum..ZoneAlarm is still investigating and collecting data on the Slow shutdown, slow coming out of Standby and slow logging off user issue. The automatic update for 8.0 was turned off.We recommend that users uninstall 8.0 and reinstall 7.0.483.000http://download.zonealarm.com/bin/fr...seHistory.htmlWhen a improved version is ready the automatic update notification will let you know in the client.Go to the following Forum Link and follow the Instructions..http://forum.zonelabs.org/zonelabs/b....id=14945#M184--------------------------------------------------------
    My XP SP3 :
    ZoneAlarm Security Suite version:8.0.055.000 32-Bit BETA
    TrueVector version:8.0.055.000
    Driver version:8.0.055.000
    Anti-virus engine version:6.0.2.678
    Anti-virus signature DAT file version:960707769
    Anti-spyware engine version:5.0.202.0
    Anti-spyware signature DAT file version:01.200810.4715
    AntiSpam version:5.0.61.9957
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    tasman Guest

    Default Re: No Response at Windows Welcome / Login Screen

    I have 3 users on my machine and this is happening to me also, I have googled this and done some reserch and have found out this is happening to a lot of pepole. It seems to be a bug in windows . On my machine it is intermittent but getting worse. I would have to shut down and restart and it would be fine for awhile but after a day or to it would return . I have found a work round . When this happen hit CTRL -ALT-DELETE
    2 times and
    it
    brings up the clasic log on screen and type in your password and your in .This has been an issue for a few years and hope microsoft gets a fix somedayTasman

  4. #4
    xornand Guest

    Default Re: No Response at Windows Welcome / Login Screen

    I have this problem also. I'm running Win XP Pro / SP3. Sometimes the Win login just goes dead, forcing me to reboot.

    I have another problem which I believe is related. When I log out of Windows, my PC hangs at the screen where Windows says &quot;saving your settings.&quot; At that point, neither Ctl/Alt/Del nor my PC's On/Off button will work. I must pull the plug and plug it back in to get my PC back.

    I did not have these problems when I used Norton AV. They started when I switched to ZoneAlarm. I don't want to switch back because Norton has other problems I don't want to deal with. Except for this one thing, I much prefer ZoneAlarm so I want to fix it.

    I tried going into ZA Security Suite &gt; Program Control &gt; Programs and manually setting all Windows programs to &quot;Allow.&quot; That did not solve the problem.

    Any other ideas?

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •