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Thread: Just installed ZASS 2009

  1. #1
    mcfehn Guest

    Default Just installed ZASS 2009

    Installation itself went well.
    I chose the clean install option.
    But then when it was finished, my windows update program locked up right away.
    I followed the 27 step procedure for the complete uninstall and then tried again.
    Works fine now.

  2. #2
    Join Date
    Nov 2004
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    Default Re: Just installed ZASS 2009

    Hi!thank you for taking the timeto report about the issue.Cheers,Fax

    Message Edited by fax on 10-19-2008 10:50 PM

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    mcfehn Guest

    Default Re: Just installed ZASS 2009

    Ok, this is weird.
    After several days of working fine, I am all of a sudden getting the frozen screen on windows updates again.
    This has to be directly related to ZASS in my opinion.
    Uninstalling and reinstalling no longer does the trick.
    Going back to version 7 also no longer works.
    The only thing that allows windows update to work properly is if I tell ZASS not to load on startup.
    So it would seem one of the processes in the program is no longer agreeing with windows update.
    I fell like I'm running out of options.
    Any suggestions?

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,285

    Default Re: Just installed ZASS 2009

    Hi!nope, no idea... sorryContact directly ZA technical support and report in detail the problem: www.zonealarm.com/tsform Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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