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Thread: Zone Alarm Free

  1. #1
    mistyone Guest

    Default Zone Alarm Free

    Ever since this microsoft update: KB915597 17th October, zone alarm is not showing in the system tray and I could not get it to load. I installed a new copy but it still does not show in the system tray. I have windows vista. I don't know how to fix this. Any suggestions would be greatly appreciated

    Operating System:Windows Vista Home Premium
    Software Version:7.1 (Vista)
    Product Name:ZoneAlarm (Free)

  2. #2
    naivemelody Guest

    Default Re: Zone Alarm Free

    Click here > http://forums.zonelabs.org/zonelabs/...ssage.id=73617
    - try the un-install instructions #19199 and re-install 7.1.254 - follow tips and guidelines listed in my post.<hr>Or you can try this first...You can try a resetting of ZA database ...
    1.) Hold down the Ctrl and Shift keys together
    2.) Right click on the ZA icon near your clock
    3.) Choose 'Reset' from the box that comes up
    4.) Choose Yes on the Reset Settings dialog box
    5.) When prompted, choose OK to restart your system
    6.) Follow the on screen configuration prompts after reboot
    <hr>Also see this &gt; click here &gt; http://forums.zonealarm.com/zonelabs...ssage.id=78992
    - AVG av?

  3. #3
    mistyone Guest

    Default Re: Zone Alarm Free

    Thank you for your response to my query. Unfortunately I can't do what you are suggesting as there is no Zone Alarm icon down by my clock (in the system tray) It isn't there and even when I click on Zone Alarm in the start menu it won't load it but I did notice today that when I brought up the task manager that Zone Alarm looked as though it must be running as it was in the processes showing as zlclient.exe Memory 1,044k but I have no idea why it is no longer showing up, which will be infuriating when I want to allow a new program to run so I am still looking for a solution to this.

  4. #4
    naivemelody Guest

    Default Re: Zone Alarm Free

    Try these un-install instructions, you can use either...<hr>Click here &gt; http://forum.zonelabs.org/zonelabs/b...message.id=103<hr>or this &gt; http://forums.zonelabs.org/zonelabs/...d=19199#M19199<hr>Other thoughts: have you recently installed any new software, besides the ms updates?
    using AVG anti-virus? installed new Norton 2009 av? Use Windows Defender? Check Windows Security Center - does it indiacte ZA firewall running? or windows firewall?<hr><hr>You said KB915597 - click here &gt; http://search.microsoft.com/results....amp;q=KB915597
    - this is a Windows Defender update? Did you get any windows error codes or messages?<hr>then here &gt; http://forums.microsoft.com/TechNet/...&amp;SiteID=17Look for this thread &gt;
    <hr>Sir, I too have that problem. Later, I found a way to tackle this problem. Please do this to install that update,

    Disable any antivirus and antispyware softwares,

    Disable even your firewall and disable any software that controls systam activity and try to update it, Its get updated for me. All the best.<hr>http://forums.zonelabs.org/zonelabs/...ssage.id=73617
    - to re-install ZA Free, Vista - follow tips and guidelines.


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