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Thread: Can't Stop Hourly Updates of 8.0.059.

  1. #1
    rdcollins Guest

    Default Can't Stop Hourly Updates of 8.0.059.

    I'm running Windows XP Home with SP 3 and all updates installed.

    I did a clean uninstall of 7.0.483 before installing 8.0.059.

    I set the anti-virus and anti-spyware update option to every 12 hours. Despite that, it updates every hour. I then tried the default 3-hour setting, as well as the 6-hour and 24-hour settings, and it still updates (or tries to) every hour. This was not a problem with 7.0.483 or any earlier version of ZAISS.

    This is particularly annoying because the updates are slow to download, even on a 10mbps cable connection, slow to install, and take up most of my processor time. It's thus a deal breaker for me.

    This is happening on two computers. The reset option does not correct it.

    Anyone else having this problem?

    Any advice?

    Thanks in advance.

    Operating System:
    Windows XP Home Edition
    Software Version:
    8.0
    Product Name:
    ZoneAlarm Internet Security Suite

    Message Edited by RDCollins on 10-20-2008 01:54 PM

    Message Edited by RDCollins on 10-20-2008 01:56 PM

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,473

    Default Re: Can't Stop Hourly Updates of 8.0.059.

    Please Report the Details of your Hourly Update problem with ZASS 8.0.059.000 directly to ZoneAlarm Tech Support for Free at www.zonealarm.com/tsform (please use IE Browser) after you click submit you will receive a confirmation Email with your Service Tickect in 5 to 30 minutes and a reply from Tech Support ASAP..--------------------------------------------------------
    My XP SP3 :
    ZoneAlarm Security Suite version:8.0.059.000

    TrueVector version:8.0.059.000
    Driver version:8.0.059.000
    Anti-virus engine version:6.0.2.678
    Anti-virus signature DAT file version:961847956
    Anti-spyware engine version:5.0.202.0
    Anti-spyware signature DAT file version:01.200810.4776
    AntiSpam version:5.0.61.9957
    -------------------------------------------------
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    rdcollins Guest

    Default Re: Can't Stop Hourly Updates of 8.0.059.

    I've reported it.

  4. #4
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,473

    Default Re: Can't Stop Hourly Updates of 8.0.059.

    Thank You
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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