I have just 60 days left on my Zone Alarm subscription, and I have had to reinstall the product at least three times over the past month alone. I am getting disenchanted with this product.
The first two times, I had difficulty with constant alerts whenever ZA did a scan. I ended up going back to version 7 from version 8, which finally got rid of the problem.
Then I upgraded again to version 8, hoping things would be better this time. I no longer have the constant alerts, but now my logs are empty! I am getting no logging at all on the programs log and hardly any on the firewall log.
There are no entries in the logs even when I receive alerts from ZA that programs have been blocked from accessing the internet or functioning as server programs.
I did a search on your forum and saw the very same advice I was receiving with the other problem: to reset settings or do a clean install. I am getting very tired of having to reinstall this program every couple of weeks. It seems that as soon as my firewall moves from the auto-learn to maximum security, I must again temporarily lower my security, because I have installed the program all over again!
What is the problem, please? Why should I keep using this program, if it is not going to work?
I am very frustrated. I like ZA's interface better than any other firewall I have used, but what good is it if it does not work properly???????
Operating System:Windows XP Pro
Product Name:ZoneAlarm Internet Security Suite