I'm using ZoneAlarm Pro, and every once in a while my firefox will stop loading pages but it will not show any message. When I try to close firefox - the window will close but the firefox process will not. Any attempt I made to close the process via the taskmanager was unsuccessful. When this happens I can't use firefox at all because when I try to open it again, I get an error message from firefox saying it is already running.
I quite sure this is a ZoneAlarm problem, as this problem didn't occur before I had zonealarm. Before I had Zonealarm everything was fine. A couple of weeks ago I tried the basic version of ZoneAlarm and the problem started. After uninstalling Zonealarm everything went back to normal, and firefox operated without any problems. When I recently installed Zonealarm again the problem returned.
Operating System:Windows Vista Home Premium
Product Name:ZoneAlarm Pro