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Thread: Accessing Log on V8.0.065.000 shuts down ZA

  1. #1
    gvjimm Guest

    Default Accessing Log on V8.0.065.000 shuts down ZA

    I recently installed the free ZA version I don't know if I've found a "feature", contracted a virus or some anomaly in configuration.
    Each time I attempt to select the "Alerts & Logs" button, I get a momentary display of some logged entries, followed immediately by a closed screen and a warning from WinXP-Pro that my firewall is no longer active.

    Has anyone else experienced anything like this? Any suggestions?

    Operating System:Windows XP Pro
    Software Version:8.0
    Product Name:ZoneAlarm (Free)

  2. #2
    Join Date
    Nov 2004

    Default Re: Accessing Log on V8.0.065.000 shuts down ZA

    HI!you may want to try to reset the ZA settings, this sounds like a corruption of ZA database:1.) Hold down the Ctrl and Shift keys together
    2.) Right click on the ZA icon near your clock
    3.) Choose 'Reset' from the box that comes up
    4.) Choose Yes on the Reset Settings dialog box
    5.) When prompted, choose OK to restart your system
    6.) Follow the on screen configuration prompts after rebootCheck your system for malware with MBAM and Superantispyware (both free), see download link here:,Fax

    Click here for ZA Support
    Monday-Saturday 24x6 Pacific time
    Closed Sundays and Holidays

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