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Thread: ZoneAlarm will not access email

  1. #1
    charles_b Guest

    Default ZoneAlarm will not access email

    I'm running updated XP-Pro sp3 ZoneAlarm Security Suite version:
    I can access all my mail address except one. I can send mail but not receive. All other accounts at the same site are OK. I am also running McAfee security center version 9.0, build 9.0.295 and VirusScan version 13, build 13.0.218. Any ideas on how to access my mail?

    Operating System:Windows XP Pro x64
    Software Version:8.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Jun 2006
    The 3rd Coast - South Central Texas

    Default Re: ZoneAlarm will not access email

    Please note that ZASS does not play nice with many overlapping security tools (even if disabled). To troubleshoot ZASS issues remove them and install back once you see that ZA works as it should. For example, Norton, McAfee, spyspweeper, spyware doctor, trojan hunter, adware, SpyBotS&amp;D, PC tools Threatfire, otherantivirus, antispyware, registry locking tools, etc...This is just my 2 cents worth,If your having problem installing ZA Anti-Virus or ZA Security Suite and have ever uninstalleda previous installation of Norton Systemworks or Norton AntiVirus, or Norton Security Suite 2008/2009when you use ADD/Remove to Remove any of Symantec Norton utilities, especially their Norton Anti-Virus program, they still leave lots of traces behind after the "UNINSTALL"Fortunately SYMANTEC has a Fix for this problem on the Symantec web site called "NORTON REMOVAL TOOL" that does a better job of REMOVING ALL traces of Norton Symantec is the Link to the Symantec Norton Removal Tool..;seg=hmHere is the Link to McAfee Removal Tool..;lc=1033<H5>Affected Operating Systems: </H5><UL><LI>Microsoft Windows 2000 Professional <LI>Microsoft Windows XP Professional <LI>Microsoft Windows XP Home <LI>Microsoft Windows Vista </LI>[/list]

    My XP SP3 :
    ZoneAlarm Security Suite version:
    TrueVector version:
    Driver version:
    Anti-virus engine version:
    Anti-virus signature DAT file version:965181497
    Anti-spyware engine version:
    Anti-spyware signature DAT file version:01.200812.4975
    AntiSpam version:
    ZoneAlarm® Extreme Security

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