Results 1 to 2 of 2

Thread: ZoneAlarm will not access email

  1. #1
    charles_b Guest

    Default ZoneAlarm will not access email

    I'm running updated XP-Pro sp3 ZoneAlarm Security Suite version:8.0.059.000.
    I can access all my mail address except one. I can send mail but not receive. All other accounts at the same site are OK. I am also running McAfee security center version 9.0, build 9.0.295 and VirusScan version 13, build 13.0.218. Any ideas on how to access my mail?
    --charles--

    Operating System:Windows XP Pro x64
    Software Version:8.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: ZoneAlarm will not access email

    Please note that ZASS does not play nice with many overlapping security tools (even if disabled). To troubleshoot ZASS issues remove them and install back once you see that ZA works as it should. For example, Norton, McAfee, spyspweeper, spyware doctor, trojan hunter, adware, SpyBotS&amp;D, PC tools Threatfire, otherantivirus, antispyware, registry locking tools, etc...This is just my 2 cents worth,If your having problem installing ZA Anti-Virus or ZA Security Suite and have ever uninstalleda previous installation of Norton Systemworks or Norton AntiVirus, or Norton Security Suite 2008/2009when you use ADD/Remove to Remove any of Symantec Norton utilities, especially their Norton Anti-Virus program, they still leave lots of traces behind after the "UNINSTALL"Fortunately SYMANTEC has a Fix for this problem on the Symantec web site called "NORTON REMOVAL TOOL" that does a better job of REMOVING ALL traces of Norton Symantec files..here is the Link to the Symantec Norton Removal Tool..http://service1.symantec.com/SUPPORT...ent&amp;seg=hmHere is the Link to McAfee Removal Tool..http://service.mcafee.com/FAQDocumen...64&amp;lc=1033<H5>Affected Operating Systems: </H5><UL><LI>Microsoft Windows 2000 Professional <LI>Microsoft Windows XP Professional <LI>Microsoft Windows XP Home <LI>Microsoft Windows Vista </LI>[/list]

    --------------------------------------------------------
    My XP SP3 :
    ZoneAlarm Security Suite version:8.0.059.000
    TrueVector version:8.0.059.000
    Driver version:8.0.059.000
    Anti-virus engine version:6.0.2.678
    Anti-virus signature DAT file version:965181497
    Anti-spyware engine version:5.0.202.0
    Anti-spyware signature DAT file version:01.200812.4975
    AntiSpam version:5.0.61.9957
    -------------------------------------------------
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •