I'm having a problem where ZoneAlarm will occasionally stop working, and when it does, it locks down my whole system pretty much.
Occasionally I'll come back to my desktop and find that my internet no longer works. I can still interact with the computer, but disabling/re-enabling the network connection doesn't help, and the ZoneAlarm UI will not open. When this happens, I also can't open any other programs or I get the error "Windows cannot access the specified device, path, or file." I can close programs just fine, but not open them again. I can tell the problem is ZoneAlarm, because it is the one program I can close and open again, but when the computer is in this state, after reopening ZoneAlarm it will just display this message indefinitely: "Please stand by... ZoneAlarm Pro is initializing." The tray icon just says "Protection is up, UI is initializing".
I'm currently experiencing the problem with ZoneAlarm Pro 8, but I've seen it with version 7 too. Rebooting will fix it temporarily, but I'd like to finally find out why the problem is occurring. I can't really debug the error much since I can't open any programs while the system is in this state.
Anyone have ideas what could be going on?
Operating System:Windows XP Pro
Product Name:ZoneAlarm Pro