I have installed ZASS 8.0.059.000 on Windows XP Pro
with SP3. I have a laserjet 4200 on LPT1. It was on a Dlink Print Server, but was moved to LPT1 when problems were encountered. When we use the Laserjet 4200 print driver, the printer prints fine with ZASS turned off. The instant ZASS is turned on, it takes sometimes 5 minutes for the printer dialog box to come up before the system will print and we always get a message saying the printer is unresponsive.
Turn ZASS off and the printer does not have any issues and always prints fine and the printer dialog pops up instantly. I cannot find the printer driver anywhere in the ZASS programs settings to give it full trust or what to try to resolve this. The only workaround I have found is to not use the LaserJet 4200 driver, but instead use the LaserJet 4000 series driver. Using this, it prints fine, and is speedy, even with ZASS turned on. The problem with this configuration is that Windows automatically "finds" the printer again and automatically installs the 4200 driver on reboot and we're back to the same problem as before.
Has anyone encountered this and does anyone know what to do so ZASS will stop bogging down the printing process?
Operating System:Windows XP Pro
Product Name:ZoneAlarm Internet Security Suite