I use a product called Casper to make a clone of my operating system disk. After installing ZA Extreme Security, Casper fails and the system freezes just as it is finishing the clone operation (its progress message shows 99% complete). If I turn off ZA, Casper runs fine. I see no error messages or log entries from either Casper or ZA, so it's hard to determine whether Casper, or ZA, or some other program is causing the problem. For sure, the problem did not exists before installing ZA and the problem apparently only occurs when both Casper and ZA are active together.
I found an old thread (here) regarding Casper failing, but there did not appear to be any resolution.
Any suggestion where to start troubleshooting? I will be checking with Casper support as well.
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm Extreme Security