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Thread: Kapersky prompt

  1. #1
    loribee Guest

    Default Kapersky prompt

    Zone alarms asks me ever 2 seconds to allow the same thing over and over again...I need find out how to stop it...its the popup to allow kapersky scanner...same one over and over again

    Operating System:Windows XP Pro
    Software Version:8.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,833

    Default Re: Kapersky prompt

    <BLOCKQUOTE><HR>LoriBee wrote:
    Zone alarms asks me ever 2 seconds to allow the same thing over and over again...I need find out how to stop it...its the popup to allow kapersky scanner...same one over and over again

    Operating System:Windows XP Pro
    Software Version:8.0
    Product Name:ZoneAlarm Internet Security Suite

    <HR></BLOCKQUOTE>

    to the Zone Alarm User Forum..
    1.) Kaspersky is the Maker of the Anti-Virus Engineused ZoneAlarm Security suite.
    2.) Check the following Settings in ZASS Program Control - Program page.

    NOTE: Make sure all of the following Programs have Trusted and Internet access (2 Green Check Marks):
    a.) All Microsoft and Windows Programs have Green Check marks for Trusted and Internet Access..
    b.) Generic Host Process for win32 Services (svchost.exe) also allow Trusted Server Rights
    c.) IE Crash Detection
    d.) Internet Explorer or FireFox
    e.) Malicious Software Removal Tool
    f.) True Vector Service (If it is listed)
    g.) Zone Alarm Client
    h.) Zone Alarm Updating Client
    i.) Your Email Client needs Trusted, Internet accessand Send Mail all need Green check Marks..

    3.) It is Sometimes very Difficult to Diagnose and fix a Computer from halfway across the Country,
    without All the Details,without the ability to sit in front of your Computer monitor and see what's going on..

    If you would Describe your Computer Setup/OS and Version of Zone Alarm that you are having a problem with
    and what difficulty you are having, and what Previous Version of ZA and Norton, McAfee or other Security programs that you have installed,

    there are several knowledgeable Volunteer Participants willing to help you try solving your problem with Zone Alarm..Please provide as much detail and error messages etc. that you see on your Computer Monitor.

    --------------------------------------------------------
    WinXP SP3
    ZoneAlarm Security Suite version:8.0.298.000
    TrueVector version:8.0.298.000
    Driver version:8.0.298.000
    Anti-virus engine version:6.0.2.678
    Anti-virus signature DAT file version:980643173
    Anti-spyware engine version:5.0.209.0
    Anti-spyware signature DAT file version:01.200903.5565
    AntiSpam version:6.0.0.1429
    -------------------------------------------------
    Last edited by GeorgeV; March 8th, 2015 at 09:46 AM. Reason: fix typos
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    stupefy Guest

    Default Re: Kapersky prompt

    I have around 120 Items listed in the Programs List, including Developer Tools
    Not one of those Items are permitted Server Rights to the Internet, Not even ZoneAlarm
    Only two System Items have Server Rights to the Trusted, they are:
    (1) Generic Host Process For Win32 Services (svchost.exe)
    (2) Services and Controller app (services.exe)
    Only one Item is permitted to Send Mail, and that is Outlook Express
    Most but not all Items only need Access to the Trusted and/but not always the Internet
    Set All Items (except system items) to 'Ask' for Access to the Trusted and Access to the Internet,
    from here the User can Harden the Rules
    Editing Program Rules Sets the SmartDefense to 'Custom'
    When an Program Rule is set to 'Custom' SmartDefense will not Change the Existing Rule when SmartDefense Updates,
    Only Program Rules set to 'Auto' will be Updated by SmartDefense

  4. #4
    loribee Guest

    Default Re: Kapersky prompt

    Thanks for the advice and will do just this

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