Sorry for the new message/thread, but there was no capability to let me add to the existing thread (Reply feature greyed out)...I have new information which I have tried submitting to ZA via the web form athttp://www.zonealarm.com/security/en...pport-form.htm but the submission will not go through (I have tried several times).
My TrueVector Service crashes have continued (Error message: "TrueVector Service has encountered a problem and needs to close. Weare sorry for the inconvenience.". Since my previous posts, I have been checking the Error Signature in the Error Report Contents eachtime, when Windows XP generates an error report to send to Microsoft. I have discovered that in EVERY incident, the following applies:
- the EventType is BEX, indicating a buffer overflow
- P1 & P2 values: the faulting application is vsmon.exe ver. 8.0.298.0
- P4 & P5 values: the faulting module is zlparser.dll ver. 8.0.298.0
- P8 value is c0000409 (STATUS_STACK_BUFFER_OVERRUN --- The system detected an overrun of a stack-based buffer in this application.)
The error occurs at numerous websites... and I have noticed that it is occurring EVERY time I visit such sites as cnn.com, amazon.com,
foxnews.com, and vehix.com. All of these sites are what one might sarcastically call "content-rich" and when they load they retrieve
different parts of their
content and/or ads from different locations.
The vsmon.exe application is being passed data that is too large for the buffer. How can I get ZA to could check for a bug in zlparser.dll - maybe it cannot handle a directory path over a certain number of bytes long, or something?
I know the stock "ZA does not monitor or participate in this forum" disclaimer, but I have also seen instances in the past where theyHAVE fixed problems that they became aware of via the forum, so maybe it can happen yet again...
vicsamWindows XP SP3ZAISS 8.0.298.000
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm Internet Security Suite