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Thread: cannot uninstall zone alarm

  1. #1
    wademfp Guest

    Default cannot uninstall zone alarm

    Help! I have a Dell inspiron 1150 running windows xp installed zone alarm pro, trial version late last week since then i have not been able to access the internet, the program says it is up but "UI is initializing" and has been for 4 days now. the other thing is vsmon.exe is continually starting and stopping, intermittently gobbling up 100% of the CPU. i then decided it was time to remove the program, but it will not allow me to remove it through the 'add/remove programs tab' in the control panel. i am not authorized to do it according to the zone alarm free software! its MY COMPUTER who is authorized to do it then? i need a little help please.

    Operating System:Windows XP Home Edition
    Software Version:8.0
    Product Name:ZoneAlarm (Free)

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,291

    Default Re: cannot uninstall zone alarm

    Hi!please here below on how to proceed:I cannot find or run the ZoneAlarm uninstall program (XP/2000) Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    wademfp Guest

    Default Re: cannot uninstall zone alarm

    Thanks, it worked so far, i am a little hesitant to try re-install again for fear of the same thing happening. the alternative is probably not much better.thanks again for your help greatly appreciated

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,291

    Default Re: cannot uninstall zone alarm

    You're welcome!Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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