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Thread: Renewal E-mails after renewal..

  1. #1
    will_e Guest

    Default Renewal E-mails after renewal..

    Why do I get e-mail renewal reminders and "your subscription expired, renew now" even though I renewed, new license key and all, several weeks ago? Kind of annoying and makes me wonder if the left hand knows what the right hand's doing.

    Operating System:
    Windows XP Home Edition
    Software Version:
    Product Name:
    ZoneAlarm Extreme Security

    Message Edited by Will_E on 04-21-2009 07:50 PM

  2. #2
    Join Date
    Jun 2006
    The 3rd Coast - South Central Texas

    Default Re: Renewal E-mails after renewal..

    My apologies!
    We can not answer that question here, We are all User and do not work for Checkpoint..

    You will have to Contact Checkpoint Customer service Directly..
    There are Over 60 Million Users of ZoneAlarm world Wide..
    This User Forum exist to help the Few Users who encounter a problem and need to be guided in the right direction by Other more Experienced Users..

    ZoneAlarm Tech Support and Customer Service do not Read or Monitor this Forum..
    There are two Seperate Web-links for those two services..Customer Service and ZA Tech Support (Requires Valid ZA License Key)

    click on Support link in my Signature, then Click on Contact Us upper Right side.

    WinXP SP3
    ZoneAlarm Security Suite version:
    TrueVector version:
    Driver version:
    Anti-virus engine version:
    Anti-virus signature DAT file version:982869809
    Anti-spyware engine version:
    Anti-spyware signature DAT file version:01.200904.5765
    AntiSpam version:
    Last edited by GeorgeV; February 17th, 2015 at 07:53 AM. Reason: fix typos
    ZoneAlarm® Extreme Security

    Click here for ZA Support
    Monday-Saturday 24 Hours Pacific Time
    Closed Sundays and Holidays

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