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Thread: ZA Hanging IE and Firefox with Vista

  1. #1
    uther Guest

    Default ZA Hanging IE and Firefox with Vista

    Hi I am having a problem with ZA hanging Firefox (Firefox is already runinng) and IE (waiting for website).

    I have built 3 systems with Vista Home Premium and all of them have the same problem.

    Whenever I uninstall ZA the system works fine with MS Firewall.

    My XP rigs have worked flawlessly for years.

    I have tried configuring Firefox according to their diagnostic guide.

    However this is a problem with IE also.


    Anyone know how to solve this?

    Operating System:Windows Vista Home Premium
    Software Version:7.1 (Vista)
    Product Name:ZoneAlarm (Free)

  2. #2
    stupefy Guest

    Default Re: ZA Hanging IE and Firefox with Vista

    ZoneAlarm Forum Volunteer Community Help
    Are the Computers running Vista 64 Bit and ZoneAlarm Free?
    If Yes, Click the Link Below for Compatibility and ZoneAlarm System Requirements:
    http://forums.zonealarm.org/zonelabs...ssage.id=86455

  3. #3
    sleepwalker Guest

    Default Re: ZA Hanging IE and Firefox with XP/pro SP3

    I am having same problem with xp/pro SP3 Firefox 3.0.8 and IE 8 won't load some sites But Google Chrome has no problem ?
    sorry for hyjacking this my mistake
    Message Edited by Sleepwalker on 05-01-2009 07:40 PM

    Message Edited by Sleepwalker on 05-01-2009 07:42 PM

  4. #4
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: ZA Hanging IE and Firefox with Vista


    <BLOCKQUOTE><HR>Sleepwalker wrote:
    I am having same problem with xp/pro SP3 Firefox 3.0.8 and IE 8 won't load some sites But Google Chrome has no problem ?
    <HR></BLOCKQUOTE>
    It is Sometimes very Difficult to Diagnose and fix a Computer from halfway across the Country,
    without All the Details,without the ability to sit in front of your Computer monitor and see what's going on..
    If you would DescribeWhat Version of Zone Alarm that you are having a problem with (Free, AV, Pro, ZA Suite, ZA Extreme,
    and what difficulty you are having, and what Previous Version of ZA and Norton, McAfee or other Security programs that you have installed,
    there are several knowledgeable Volunteer Participants willing to help you try solving your problem with Zone Alarm---------------------------------------


    ----------------------------------------------------------------
    ZoneAlarm Security Suite version:8.0.298.035
    TrueVector version:8.0.298.035
    Driver version:8.0.298.035
    Anti-virus engine version:6.0.2.678
    Anti-virus signature DAT file version:983056759
    Anti-spyware engine version:5.0.209.0
    Anti-spyware signature DAT file version:01.200904.5795
    AntiSpam version:6.0.0.1429
    -----------------------------------------------------------------
    2nd Computer WinXP SP3 32-Bit
    ZoneAlarm Security Suite version:8.0.298.035
    TrueVector version:8.0.298.035
    Driver version:8.0.298.035
    Anti-virus engine version:6.0.2.678
    Anti-virus signature DAT file version:983056759
    Anti-spyware engine version:5.0.209.0
    Anti-spyware signature DAT file version:01.200904.5795
    AntiSpam version:6.0.0.1429
    ----------------------------------------------------------------------
    3rd Computer Vista Home Premium SP1 32-Bit
    ZoneAlarm Extreme Security version:8.0.298.035
    TrueVector version:8.0.298.035
    Driver version:8.0.298.035
    Anti-virus engine version:6.0.2.678
    Anti-virus signature DAT file version:983056759
    Anti-spyware engine version:5.0.209.0
    Anti-spyware signature DAT file version:01.200904.5795
    AntiSpam version:6.0.0.1429
    ZoneAlarm ForceField 1.3.153.0
    ZoneAlarm ForceField Anti-Phishing Database 1.2.95.0
    -------------------------------------------------------------
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
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  5. #5
    sleepwalker Guest

    Default Re: ZA Hanging IE and Firefox with XP Pro SP3

    Thanks for responding so Quick. Iam running xp/pro SP3,Computer WinXP SP3 32-Bit
    ZoneAlarm Security Suite version:8.0.298.035
    TrueVector version:8.0.298.035
    Driver version:8.0.298.035
    Anti-virus engine version:6.0.2.678
    Anti-virus signature DAT file version:983056759
    Anti-spyware engine version:5.0.209.0
    Anti-spyware signature DAT file version:01.200904.5795
    AntiSpam version:6.0.0.1429 ,Plus **bleep** 4.8 pro,on-Access Scanner And Windows Defender My Problem is when I try to use Firefox or Internet Explorer to go to grc.com they just hang trying to load the page.But Google Chrome has no problem and loads the page instantly,if I shut down Zone Alarm and turn on Windows firewall all my browsers load grc.com no problem .Why would Chrome load the page and not FF or IE with Zone Alarm on?

    Message Edited by Sleepwalker on 05-01-2009 07:40 PM

  6. #6
    findley Guest

    Default Re: ZA Hanging IE and Firefox with XP Pro SP3

    Sleepwalker,

    Is privacy control off? If not turn it off and check ff and ie - does it work?

    Findley

  7. #7
    sleepwalker Guest

    Default Re: ZA Hanging IE and Firefox with XP Pro SP3

    Thanks a lot for taking the time to help a noob I really appreciate it, Findley I went into programs and unchecked enable privacy for both FF and IE and that did the trick,Thanks again.Now will that make those browser's less secure,is that something I want when Iam going to unknown web sites ?
    Cheers,Sleepwalker
    Message Edited by Sleepwalker on 04-26-2009 02:54 PM

    Message Edited by Sleepwalker on 04-26-2009 03:04 PM

  8. #8
    findley Guest

    Default Re: ZA Hanging IE and Firefox with XP Pro SP3

    Hi,

    You're welcome and I'm glad to help you. I'm just another user like yourself and to answer your question about privacy control, this question comes up frequently, so I'll link to a recent response here: http://forums.zonelabs.com/zonelabs/...ssage.id=55506

    Findley

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