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Thread: ZA Kaspersky - Anti-Virus loads slow

  1. #1
    jjsterling Guest

    Default ZA Kaspersky - Anti-Virus loads slow

    ZAISS 80_298_035


    Win XP SP3

    System Startup - ZA Anti-Virus loads slow - takes about 8 min
    If I turn off Anti-Virus - then reboot - ZA load is quick - then I restart Anti-Virus
    Any ideas how to solve?Thx

    'For Things to Get Better - You have to Get BetterFor Things to Change - You have to Change'
    Jim Rohn




    Operating System:Windows XP Home Edition
    Software Version:8.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Charles_B Guest

    Default Re: ZA Kaspersky - Anti-Virus loads slow

    Could you check your WaitToKillServiceTimeout, it must be 20000.If it is,then you have another issue.If not,
    make sure you " backup your registry " before making changes.



    1.) Click on Start -> Run and type Regedit

    2.) Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l

    Click on the + next to the HKEY_LOCAL_MACHINE, you should see some folders populate below HKEY_LOCAL_MACHINE. Then click the + next to SYSTEM. You should then see a CurrentControlSet folder under SYSTEM. Click the + next to CurrentControlSet. Click Control. In the right side of Control look for - WaitToKillServiceTimeout

    3.) Right-click on WaitToKillServiceTimeout, click Modify

    4.) Change the Value Data to 20000

    5.) Click Ok

    Message Edited by Charles_B on 04-24-2009 10:14 AM

  3. #3
    jjsterling Guest

    Default Re: ZA Kaspersky - Anti-Virus loads slow

    Thanks

    BUT currentcontrolset
    WaitToKillServiceTimeout
    is already set to 20000

  4. #4
    Charles_B Guest

    Default Anti-Virus loads slow

    I'm out of suggestions.You can type " slow startup " on Red Search button and hopefully you can find your answer in message boards.


    If you have a valid license you can can contact free of charge the ZoneAlarm technical support at :

    www.zonealarm.com/tsform


    OR

    Customer Service Live Chat at :

    http://www.zonealarm.com/security/en...ce-support.htm

    Message Edited by Charles_B on 04-24-2009 07:32 PM

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