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Thread: Upgrading to ZA Extreme

  1. #1
    dampflok Guest

    Default Upgrading to ZA Extreme

    I wonder if anyone else has taken up CP's upgrade from ZA Pro to ZA Extreme. (Obviously they have!)

    I upgraded yesterday and now find that my remaining 18 months of ZA licence has disappeared. Has anyone else had this problem and, if so, do you know if I just lost my money? If so, it sounds like a very good money spinner for CP.

    Chris.

    Operating System:Windows XP Home Edition
    Software Version:8.0
    Product Name:ZoneAlarm Extreme Security

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,286

    Default Re: Upgrading to ZA Extreme

    Hi!the two products are completely different with different serial keys.With ZA extreme you get a new key and new expiring date.Note that ZA staff does not monitor this board, we are all users. No use to post this here.You will need to contact ZA directly (Link in my signature). You could ask for a refund... keep using your ZA PRO (you license is not lost but it work only in that specific product) and loose the offer.Cheers,Fax

    Message Edited by fax on 04-26-2009 12:31 PM

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    dampflok Guest

    Default Re: Upgrading to ZA Extreme

    Thanks Fax.

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,286

    Default Re: Upgrading to ZA Extreme

    You're welcome!Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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