Right-click on the ZA tray icon does not open the ZA control panel. Hovering over the icon displays the message "Protection is up, UI is initializing". Recently upgraded from free to Extreme Security - no change. What can I do to open the control panel? The OS is Windows XP Pro SP3 version 5.1.2600

Operating System:Windows XP Pro
Software Version:5.x
Product Name:ZoneAlarm Extreme Security