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Thread: Zonealarm Security Suite.. forgotten or altered password

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  1. #1
    smeed Guest

    Default Zonealarm Security Suite.. forgotten or altered password

    Hi all

    Logged into my computer this morning to find system time altered to 2003 whether thats related to my problem Ive no idea

    Virus scanning was also disabled and received a warning via ZA to reactivate it, however I needed my password to change settings

    Now either ive completely forgotten my password or its been altered

    Anyway.. I uninstalled ZA SSuite using this guide and software http://forums.zonealarm.org/zonelabs...ssage.id=37723

    Redownloaded ZA and reinstalled no problems but is prompting me again for the password.

    How can I reset password etc so I can reconfigure?

    Thanks

    Operating System:Windows XP Home Edition
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Charles_B Guest

    Default Re: Zonealarm Security Suite.. forgotten or altered password

    You might want to check for malware by Guru fax at this link :

    http://forum.zonelabs.org/zonelabs/b...essage.id=3787


    You might also want to read this thread by Guru GeorgeV at this link :

    http://forum.zonelabs.org/zonelabs/b...=193528#M85711

    Hope this helps.

    I have no other suggestion other than this to resolve your issue.

    ZoneAlarm staff does not monitor this board. We are all users here.

    If you have a valid license you can contact free of charge ZoneAlarm Technical Support and Customer Service at :

    http://www.zonealarm.com/security/en...ce-support.htm

    Technical Support Live Chat
    Available Mon-Fri 8am-5:30pm PST

    Customer Service Live Chat
    Available Mon-Fri 5am-7:45pm PST
    Available Sat-Sun 6am-6pm PST

    Have a nice Day

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