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Thread: Forbidden 403

  1. #1
    geneal Guest

    Default Forbidden 403

    When trying to access Members information on this page for past game scores
    Home page:
    http://www.wynnumgolf.com/welcome/index.mhtml
    Members page:
    http://www.wynnumgolf.com/members/
    I receive a error message in the lower right corner of the explorer window .
    Webpage error detailsUser Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
    Timestamp: Sun, 28 Jun 2009 00:51:21 UTC
    Message: Syntax error
    Line: 21
    Char: 77
    Code: 0
    URI: http://www.wynnumgolf.com/members/
    Message: Object expected
    Line: 134
    Char: 1
    Code: 0
    URI: http://www.wynnumgolf.com/members/
    Message: Object expected
    Line: 1
    Char: 1
    Code: 0
    URI: http://www.wynnumgolf.com/members/

    A page should pop (pdf?) with the relevant week score sheet.
    I have set various zone alarm settings under the Privacy Site List and also Firewall Zones.

    No success.
    Does anybody have any advise?

    Len.

    Operating System:Windows XP Home Edition
    Software Version:8.0
    Product Name:ZoneAlarm Extreme Security

  2. #2
    Join Date
    Dec 2005
    Posts
    9,056

    Default Re: Forbidden 403

    It is a .mhtml page - used often for integrating MIME objects into html pages by web sites.

    See:

    http://en.wikipedia.org/wiki/MHTML

    Probably the script errors (if these errors not given out are in fact not regular html errors or javascript errors), could be dealing with some sort of MIME (flash, ms office docs, typical MS internet explorer usages, etc).
    Not all browsers work well with mhtml, so it could be the browser that creates the issues.

    "User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)"....just shows the web site/server what browser (firefox or mozilla) is used on which operating system (nt 5.1 is windows xp sp2 - will show as 5.1 for sp2 even if sp3 is installed) and some extras such as the version of compatible netframe installed (3.5).
    On your computer.
    Needed to know by that web site in order for the server to give out the correct information to your computer according to your computer's browser engine (and version) and the computer's operating system.
    Not a big deal and it is not directly involved with the web issue.

    Have you checked the 'error console' of the browser for the details of the script issues?
    I have enabled javascripts in the Opera, but all I can see is .css errors and a few html errors (no support for mhtml debugging).

    The 'Line' is referring to the line of the mhtml pages as it is seen listed in the web document, where the issue is found; either the issue is with their own documents or in the browser's method of handling the document.
    'Char' and Code could be referring to ascii or javascript (kind of hard to determine without actually seeing it) but could be referring to just some html.

    If you have adjusted the Privacy of the ZA, I assume you do not have the ZA extreme and instead use the ZA Pro or ZAISS, I would then assume you have already allowed all MIME, scripts, web bugs, animations, vbscripts, etc.
    Did you clean out the browser's cache after adjusting the Privacy and before retrying the site?

    Which browser are you using? Tried the site in another browser?
    Internet Explorer should be the best choice for this kind of site, although Opera seems to handles it okay.

    'Forbidden 403' means even though the server/site has recognized your browser's request, but the access to that page is denied because of incorrect authorizations. This is the http status code given out by the web site when unauthorized access is attempted.
    It could be something simpke like the site is undergoing maintenace and the server is mistakenly giving out the wrong http status codes - wait and maybe tomorrow the site is okay.

    See http://en.wikipedia.org/wiki/List_of_HTTP_headers


    Oldsod.

    Message Edited by Oldsod on 06-27-2009 11:21 PM
    Best regards.
    oldsod

  3. #3
    geneal Guest

    Default Re: Forbidden 403

    Dear Oldsod,
    Something I should have mentioned.
    Access to this page works when Zone Alarm is shutdown.

    I am using ZASS and XP Home, Explorer 8.
    All options are unticked under Privacy/List/options.
    Thank you for the cache cleaning tip, though this was unsuccessful.

    Kind regards,

    Len.

  4. #4
    Join Date
    Dec 2005
    Posts
    9,056

    Default Re: Forbidden 403

    Please report the issue with this page to the ZA Technical Support:

    http://www.zonealarm.com/security/en...pport-form.htm

    Obviously the Privacy is causing the issues.
    Oldsod.
    Best regards.
    oldsod

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