Hi I'm having the same exact problem with the ZoneAlarm Control Center being blank. However the suggested solution did *not* work for me as it did for TicToc. I also tried CCleaner with a registry repair and a database reset again after in light of OP's status update, but the problem persists.
Some background context: I just got a new monitor and it wasn't working when hooked up at first, giving me an "Input not support" window that hopped around over my screen whenever I got to the Windows Log-on screen after the Boot-Up screen. I rebooted a couple of times trying to fix it in Safe Mode (including one instance in which SafeMode looped and frozen). I finally got the monitor working after I started Windows in VGA mode through the Safe Mode menu. Windows finally booted up normally and I got to see the Log-on screen and my Desktop. But then I noticed I was getting ZA alerts and access requests for programs that I knew were white-listed. When I double clicked the ZA icon to open the control center, *blank* just as described by TicToc. I clean installed ZA to try fix it, but the control center stayed blank. Then I googled this thread and tried the solution listed here to no avail.
Operating System: Windows XP Professional SP3
AMD Athlon 64 3000 (Venice) on an MSI 7151
ATI Radeon x800 XL All-in-Wonder 512MB
2 Gigs PC3200 (Corsair)
Creative Sound Blaster Augidy
Original Problem by TicToc described http://forums.zonelabs.com/zonelabs/...ssage.id=56856 and copied and pasted for convenience:
I double clicked the Zone Alarm icon. I see the page header, with the Checkpoint logo, the big 'Z' with 'ZONEALARM' to the right of that, the '? Help' button is at the bottom left, but not click-able. There is the grey line down the page to the left of centre delineating the Options column from the Content column but the rest of the page is all white, nothing can be seen in it or clicked on.
I rebooted the computer and the same things happened.
I downloaded a new version of Zone Alarm and did a 'Clean Install'. After the install I did the required system reboot. The problem persists. The Zone Alarm window shows the 'template' if you will, with the logos and help button, and the grey line to delineate the options portion from the content portion of the window, but the background is all white and there is no type/words/options on any of it.
Message Edited by Gredival on 05-12-2009 09:14 PM
Message Edited by Gredival on 05-12-2009 09:19 PM