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Thread: Has the Update problem been fixed yet?

  1. #1
    jack_terrier Guest

    Default Has the Update problem been fixed yet?

    I wrote here a few months ago with a problem of security updates being blocked by the new version of Zonealarm

    i am still using the old version
    but as you can imagine i am being nagged tgo upgrade, i know as soon as i do the updates will be be blocked,


    Also does anyone know of a possible fix to this

    so then i can have and use the latest version.




    Anyway

    free beer for anyone who can solve this problem for me
    L R

    Operating System:Windows Vista Home Premium
    Software Version:8.0
    Product Name:ZoneAlarm (Free)

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,461

    Default Re: Has the Update problem been fixed yet?

    There are Over 60 Million Users of ZoneAlarm World Wide.. and Very Few People ever log onto a Support Forum to say how Great the Program is, This Forum exist to help the Few Users who encounter a problem and need to be guided in the right direction.. to the Zone Alarm User Forum..I never had any problems with previous Update of zoneAlarm or with the AV/AS updates..The simplest procedure is to :1.Download the Latestinstallerpreferably with IE Browserand no Download Manager/accelerator like Get-Right, Livewire, BitTorrent) (MultiPlatform,installer will install on Both WinXP and Vista)ZAFree http://download.zonelabs.com/bin/fre...seHistory.html2. On your current ZA, UNcheck "Load ZA... at startup" (under Overview --> Preferences tab)3. Reboot the Computer. So that vsmon.exe/TrueVector will be removed from Memory4.) Now use the new ZoneAlarm Removal Tool: Click here > http://download.zonealarm.com/bin/fr...cpes_clean.exeSave to desktop, right click and "run as administrator"This tool will remove all ZoneAlarm products from your system.

    Please just download and run the tool, following the instructions.
    (you can un-install without net connections)5.) Install the new update (clean or upgrade) and Accept the default Setting, Auto-Learn Mode and Choose Trusted Zone, not Internet Zone..---------------------------------------


    ----------------------------------------------------------------
    ZoneAlarm Extreme Security version:8.0.400.020
    TrueVector version:8.0.400.020
    Driver version:8.0.400.020
    Anti-virus engine version:6.0.2.678
    Anti-virus signature DAT file version:988063154
    Anti-spyware engine version:5.0.209.0
    Anti-spyware signature DAT file version:01.200907.6175
    AntiSpam version:6.0.0.1429ZoneAlarm ForceField 1.3.153.0
    ZoneAlarm ForceField Anti-Phishing Database 1.2.95.0
    -----------------------------------------------------------------
    2nd Computer WinXP SP3 32-Bit
    ZoneAlarm Security Suite version:8.0.400.020
    TrueVector version:8.0.400.020
    Driver version:8.0.400.020
    Anti-virus engine version:6.0.2.678
    Anti-virus signature DAT file version:988063154
    Anti-spyware engine version:5.0.209.0
    Anti-spyware signature DAT file version:01.200907.6175
    AntiSpam version:6.0.0.1429----------------------------------------------------------------------
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    jack_terrier Guest

    Default Re: Has the Update problem been fixed yet?

    Thankyou for your swift reply

    i`ll try it tomorro when i am more


    erm sober




    i`ll let ya know how i get on with it

    L R

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