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Thread: Why doesn't ZAs product purchase site work?

  1. #1
    rimmer Guest

    Default Why doesn't ZAs product purchase site work?

    I have been trying to purchase ZA AV/FW program via their hom page.
    The price is in
    GB, fine, I'm a UK user.
    You move onto check-out and start filling in address etc.

    Choose country, so you sellect UK, fine so far.
    You go down through the address boxes one at a time till it asks for 'state/province' AND all you get is the American states!!!

    You cannot get past this point without entering an American state so how can you make a purchase.
    It makes one wonder if ZA cant get their very first and important page to work (this is where the money comes from), is their software as good as they would have us beleive??

    Operating System:Windows XP Pro
    Software Version:7.1
    Product Name:ZoneAlarm Antivirus

  2. #2
    Join Date
    Nov 2004

    Default Re: Why doesn't ZAs product purchase site work?

    Hi!the best is to contact ZA technical support directly ... and check with them the issue.Link in my signaturebtw, you can try from the central US shop (not the UK one) and then select UK It should work and exchange rate may be more favorable.Cheers,Fax

    Message Edited by fax on 07-07-2009 11:52 PM

    Click here for ZA Support
    Monday-Saturday 24x6 Pacific time
    Closed Sundays and Holidays

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