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Thread: Constant activity from unknown address

  1. #1
    delmil Guest

    Default Constant activity from unknown address

    Hi,I'm using XP Pro Service Pack 3
    and have just installed Zone Alarm Extreme.
    Unlike the "FREE" version once I have dowloaded my email ( using Mailwasher) and read my mail (via Eudora) there is constant incoming and outgoing traffic. The Free version went dead (ie no traffic - in or out) once I had retreived my emails.
    EG: I have been connected for 24 minutes and there has been 4.4megs received and 324K bytes sent out.
    I have NO IDEA what is coming in or going out. Have turned off the ZoneAlarm and Windows Automatic Update plus blocked all other programs from the web yet the traffic is constant.
    Please help.
    delmil



    Operating System:Windows XP Pro
    Software Version:8.0
    Product Name:ZoneAlarm Extreme Security

  2. #2
    Charles_B Guest

    Default Re: Constant activity from unknown address

    Your best bet is Live Chat.But this are some suggestions to consider.

    Did you do clean uninstall of ZA Free before installing ZoneAlarm Extreme Security.

    http://forums.zonealarm.org/zonelabs...ssage.id=33553

    Did you allow Eudora mail client to send mail in Program Control / Programs.

    Did you use the junk e-mail filter to prevent unsolicited junk e-mail (commonly referred to as spam) from cluttering your Inbox.If your dead set in using Mailwasher and Eudora, turn off junk e-mail filter. When in the E-Mail Protection / Main click on Help at lower left and select About This Panel.Lots of information.

    Supported Protocols for Email Protection :
    * POP3 (Incoming only. Junk e-mail filtering not supported for YahooPops POP3 e-mail service) available in all ZoneAlarm products
    * SMTP (Outgoing only) available in all ZoneAlarm products except free ZoneAlarm
    * HTTP (Junk email filtering in conjunction with Outlook or Outlook Express) available in ZoneAlarm Internet Security Suite and ZoneAlarm Extreme Security only
    * IMAP4 (Incoming only) - IMAP4 is not supported for virus scanning of email. available only with ZoneAlarm Antivirus and ZoneAlarm Internet Security Suite

    I have NO IDEA what is coming in or going out.Look under Under Alerts & Logs.Also click on Help at lower left and select About This Panel.Lots of information.

    How do I read the ZoneAlarm log files?At this link :

    http://server.iad.liveperson.net/hc/s-28464961/cmd/kbresource/kb-270468813714197957/view_question!PAGETYPE?sc=21&sf=101133&doc umentid=347222&action=view

    ZoneAlarm Software System Requirements at this link :

    http://www.zonealarm.com/security/en...m-products.htm

    I hope this helps.

    I have no other suggestion other than this to resolve your issue.

    ZoneAlarm staff does not monitor this board. We are all users here.

    If you have a valid license you can contact free of charge ZoneAlarm Technical Support and Customer Service at :

    http://www.zonealarm.com/security/en...ce-support.htm

    Technical Support Live Chat
    Available Mon-Fri 8am-5:30pm PST

    Customer Service Live Chat
    Available Mon-Fri 5am-7:45pm PST
    Available Sat-Sun 6am-6pm PST

    Have a nice Day

    Message Edited by Charles_B on 07-19-2009 10:07 AM

  3. #3
    delmil Guest

    Default Re: Constant activity from unknown address

    Hi Charles_ B,
    Thanks for info.
    I have checked MailWasher and Eudora as sugested and after "BLOCKING" and/or using "ASK" on
    many programs in Zone Alarm Program Control, I now have no activity in or out unless I am sending/receiving emails or browsing a site.
    Thanks,
    delmil

  4. #4
    Charles_B Guest

    Default Re: Constant activity from unknown address

    Your Welcome

    Have a nice Day

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