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Thread: I'm novice,Please help me....

  1. #1
    saeidmscs Guest

    Question I'm novice,Please help me....

    Hi every one
    I want to upgrade my current OS(Win Vista Ultimate) to Win 7 Ultimate.
    After checking for compatibility,a error which says "You must uninstall Zone Alarm" appears,but "ZONE ALARM IS NOT INSTALLED ON MY OS!!!"
    I decided to use "Zone Alarm Removal Tool",but after running this program,this error occurs:
    You are not authorized to remove the client from this machine
    Reason:The version installtion doesn't have a password set.
    A password is necessary to validate that the clean up is authorized

    How can I solve this problem?
    (I just want to UPGRADING to win 7 not have a new windows beside win vista)

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,291

    Default Re: I'm novice,Please help me....

    Hi!
    have you tried to remove ZA left overs manually?

    See here below how to do it:
    I cannot find or run the ZoneAlarm uninstall program (Vista)

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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