Results 1 to 2 of 2

Thread: I'm novice,Please help me....

  1. #1
    saeidmscs Guest

    Question I'm novice,Please help me....

    Hi every one
    I want to upgrade my current OS(Win Vista Ultimate) to Win 7 Ultimate.
    After checking for compatibility,a error which says "You must uninstall Zone Alarm" appears,but "ZONE ALARM IS NOT INSTALLED ON MY OS!!!"
    I decided to use "Zone Alarm Removal Tool",but after running this program,this error occurs:
    You are not authorized to remove the client from this machine
    Reason:The version installtion doesn't have a password set.
    A password is necessary to validate that the clean up is authorized

    How can I solve this problem?
    (I just want to UPGRADING to win 7 not have a new windows beside win vista)

  2. #2
    Join Date
    Nov 2004

    Default Re: I'm novice,Please help me....

    have you tried to remove ZA left overs manually?

    See here below how to do it:
    I cannot find or run the ZoneAlarm uninstall program (Vista)


    Click here for ZA Support
    Monday-Saturday 24x6 Pacific time
    Closed Sundays and Holidays

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)


Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts